Privacy Policy

Effective Date: June 9, 2026

Off Axis Acrobatics (“Off Axis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to offaxisacrobatics.com (the “Site”), our online store, and any bookings or inquiries you make with us.

1. Who We Are

Off Axis Acrobatics is a touring stunt and acrobatic performance company based in Las Vegas, Nevada, USA. We provide live entertainment — thrill shows, stunt shows, high dive, trampwall, BMX, mini moto, trampoline dunk, variety acts, theme park and fair entertainment, and corporate event entertainment — and sell branded footwear and apparel.

For privacy matters, we act as the “data controller” for the personal information we collect through the Site.

2. Information We Collect

2.1 Information you give us directly

  • Order & shipping data: name, shipping/billing address, email, phone number, and the products you purchase.
  • Booking inquiries: name, company, event details, location, dates, budget, and any details you share in our contact or booking forms.
  • Account data: if you create a customer account, the username and password you set (passwords are hashed; we never see your plain password).
  • Communications: messages you send us by email, SMS, contact form, or social media.

2.2 Payment information

Payment card details are entered directly into our payment processors — Stripe, WooPayments, PayPal, Afterpay, Klarna (online) and Square (in-person at live events). We do not store full card numbers on our servers. We may receive a token, last four digits, card brand, and authorization status to associate with your order.

2.3 Information collected automatically

  • Device & usage data: IP address, browser type, operating system, referring URL, pages viewed, time on page, and clicks.
  • Cookies & similar technologies: we use cookies, pixels, and local storage to keep your cart, remember preferences, secure logins, measure traffic, and serve advertising. You can manage cookies through your browser settings; some Site features may not work properly without them.

2.4 Information from third parties

We may receive limited information from advertising and analytics partners (for example, Google Ads, Google Analytics, Meta/Facebook Ads, LinkedIn) to help us measure and improve our marketing.

3. How We Use Your Information

  • Process and ship your orders, including tax calculation and delivery updates;
  • Respond to booking inquiries, prepare quotes, and coordinate live performance engagements;
  • Send order confirmations, shipping notifications, and customer-service communications (including SMS to your mobile if you provided one);
  • Send marketing emails about new products, tour dates, and shows — only if you opted in or are an existing customer (you can unsubscribe at any time);
  • Operate, secure, debug, and improve the Site;
  • Detect and prevent fraud, abuse, and unauthorized activity;
  • Measure and improve our advertising and marketing performance;
  • Comply with legal obligations and enforce our Terms.

4. Cookies, Analytics & Advertising

We use:

  • Google Analytics — to understand how visitors use the Site;
  • Google Ads, Meta (Facebook/Instagram) Ads, LinkedIn Ads — to deliver and measure advertising campaigns, including remarketing;
  • YouTube — for embedded show videos (YouTube may set its own cookies);
  • HubSpot CRM — to manage booking leads and customer communications.

You can opt out of personalized advertising via aboutads.info, NAI, or your device’s ad-tracking settings.

5. SMS / Text Messaging

If you provide a mobile phone number at checkout or in a booking form, you consent to receive transactional text messages (order confirmation, shipping updates, booking follow-ups) at that number. Message and data rates may apply. Reply STOP to opt out at any time. We do not sell or share your phone number with third-party marketers.

6. How We Share Information

We do not sell your personal information. We share it only as needed to operate our business:

  • Service providers: payment processors (Stripe, WooPayments, PayPal, Afterpay, Klarna, Square), our hosting provider (Kinsta), email/CRM provider (HubSpot, Gmail/Google Workspace), shipping carriers, analytics and ad platforms, and similar vendors that help us run the Site and ship your orders.
  • Booking partners: when you submit a booking inquiry, relevant details may be shared with our talent agents (e.g. Capitol International Productions) or production partners involved in fulfilling your event.
  • Legal: when required by law, subpoena, court order, or to protect our rights, safety, customers, or athletes.
  • Business transfers: in connection with a merger, acquisition, sale of assets, or similar transaction, with notice to you where required.

7. Data Retention

We keep personal information for as long as needed to provide our services, complete the purposes outlined in this Policy, and comply with our legal, tax, accounting, and reporting obligations. Order and tax records are typically retained for at least 7 years.

8. Data Security

We use industry-standard security practices — encrypted connections (HTTPS), hashed passwords, secure managed hosting on Kinsta, and limited employee access. No system is 100% secure; you use the Site at your own risk and should protect your account credentials.

9. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Your Privacy Rights

10.1 U.S. residents (including California — CCPA/CPRA)

Depending on your state, you may have the right to:

  • Know what personal information we have collected about you;
  • Request a copy of that information;
  • Request deletion or correction of your information;
  • Opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising (we do not sell personal information for money, but use of advertising cookies may qualify as “sharing” under California law);
  • Not be discriminated against for exercising these rights.

To exercise these rights, email tanner@offaxisacrobatics.com. We may need to verify your identity before responding.

10.2 EU / UK / EEA residents (GDPR)

If you are in the EU, UK, or EEA, you have rights to access, rectify, erase, restrict, port, and object to processing of your personal data, and to withdraw consent at any time. Our legal bases for processing are: contract (to fulfill your order or booking), legitimate interests (to run, secure, and improve our business), consent (for marketing emails and non-essential cookies), and legal obligation (for tax and accounting). You may also lodge a complaint with your local data protection authority.

11. International Transfers

We are based in the United States and our service providers are primarily in the U.S. If you access the Site from outside the U.S., your information will be transferred to and processed in the U.S., which may have different privacy laws than your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page with a new “Effective Date.” Material changes will be flagged on the Site.

13. Contact Us

For any privacy question or to exercise your rights, contact:

Off Axis Acrobatics
Las Vegas, Nevada, USA
Email: tanner@offaxisacrobatics.com
Phone/SMS: (626) 675-2894